ACHIEVE A COMPETITIVE EDGE ON YOUR BUSINESS MARKET
Most companies make today’s high standards of full mobility for their employees, which in turn places special demands on the company’s internal IT and Telecom systems can run smoothly with mobile operator systems and services in a single unified communications solution.
This means that the need for communication solutions that deliver seamless business applications, enabling collaboration across a wide range of fixed and mobile devices has never been more relevant.
Presence is one of the cornerstones of unified communications solutions have a proven business model for enterprises and mobile operators. Early providers of basic mobile presence services that delivered free / busy information in various graphic systems have benefited from additional services increased their subscriptions, revenues, and heightened customer satisfaction, combined with a first-mover advantage and customer lock-in (lower churn) from those added services.
First preliminary studies show that the presence or common availability information may increase the productivity of the company and its employees by up to 10%. Converts to it to monetary terms, this implies a real cost savings for the company.
CORPORATE PRODUCTS AND THEIR USE CASES
With our products corporations will get exciting solutions that will help them provide better customer call-in experiences, increased productivity and more satisfied and productive staff.
- With NetPresence – our cloud-based mobile presence server which is the heart of any of our solutions – corporations can either install their own NetPresence mobile presence server or have it offered by Dantelo on PaaS. NetPresence collects and distributes mobile status information for use in whatever receptionist solutions, switchboards or other IT systems the corporation uses. NetPresence supports collection and distribution of mobile presence to a large base of existing third party PBX- and presence solution including Skype for Business, Aastra and TRIO.
- When adding ColleagueView – our presence aware smartphone based switchboard and corporate phone book – corporations can establish their main number switchboard- and corporate presence solution that simultaneously increases the productivity of the company, and enhances cooperation between people on the go and office.
- NetProxy, our latest Android and iOS mobile presence collector app collects mobile presence directly from a mobile handset. Corporations can thus implement their totally own mobile presence solution without the need of intervention with any mobile operator. When moving your corporate subscriptions from one mobile operator to another your mobile presence solution simply follows on.
- With NetPresence Skype Proxy – our server based mobile status plugin solution for Microsoft Skype for Business (Lync), corporations can increase the value of their total communication solution in adding presence federation between the mobile handsets, third party IT systems, Microsoft Skype for Business or with any other telephony systems.
- With NetProxy-S, our new mobile app solution on both iOS and Android, provides mobile presence information directly from the mobile handset and into Skype for Business. Corporations can thus enable a mobile presence bridge solution, for use of Skype for Business in parallel to their mobile phones, which increases the value of the customer and helps fight churn.